Return Policy

Last updated: October 9, 2025

Sheet Music Stores does not process payments or orders directly. This page explains how return and refund responsibility works when you buy from a partner linked in our catalog.

Who handles returns and refunds

Returns, cancellations, chargebacks, and refunds are handled by the seller where you completed the purchase. Cantabile Edições Musicais cannot approve or process refunds for partner orders.

Review the seller policy before buying

Before placing an order, review the return and refund policy published by the partner seller. Policies vary by provider, product format, country, and whether the item is a digital download or a physical score.

How to identify the responsible seller

Each product page shows the provider name and sends you to the external seller website when you click the catalog button. The seller shown there is the business responsible for your order terms.

Partner sellers

Our catalog may link to providers such as Sheet Music Direct, Virtual Sheet Music, Sheet Music Plus, and other music retailers. Always consult the policy published by the specific seller you choose before paying.

Need help?

If you cannot identify the seller responsible for an order, contact us at [email protected] and we will help you locate the correct partner policy. We still cannot intervene in the seller refund decision.